Main sections
| Section | Available actions |
|---|---|
| Orders | Place and review voucher orders |
| Employees | Add beneficiaries and manage employees |
| Invoices | View and download invoices |
| My company | Manage company data and view tariffs |
Manage my client area
Your Monizze client area centralises employee management, orders, invoices and company settings.
Adding and managing employees
Add an employee
- Open Employees.
- Click Add an employee.
- Enter the first name, last name, NISS number and preferred language.
- If the beneficiary already has an active Monizze account, the system will detect it. The beneficiary can then continue using their existing card, or you can choose to order a new card for them. Otherwise, order a card from the home page: click Order cards.
Managing an employee departure
When an employee leaves the company, update your beneficiary list in the client area: open the beneficiary’s profile and click End collaboration. The employee keeps the rights applicable to their balance under the current conditions and their card remains valid until it expires. If the card expires before the balance is used up, it is up to you as the employer to order or provide a new card.
Track card production
Open Employees and then Card production overview to view the production and planned shipping dates.
Managing access
You can organise access for colleagues, your accountant or your social secretariat. Use user management in your client area or contact support.
Company data, payment and tariffs
In My company, view or update the available company data, settings and preferences. Use the direct debit procedure for bank details.
Set the payment method
If you choose to pay by bank transfer, you receive an invoice with every order. Your employees’ vouchers are loaded the day after payment is received, or within 30 minutes for an instant transfer. If you opt for direct debit, you set it up once and your invoices are paid automatically.
View tariffs
The tariffs applicable to your account are available in My company, under the Tariffs tab.
Activating automatic orders
Read our guide to automatic orders to activate and configure the automatic ordering of your vouchers.
Frequently asked questions
How do I log in?
Use client.monizze.be with your email address and password.
How do I request a new password?
Click Forgot password and follow the instructions.
How do I update my company data?
Open My company and update the available information.
How do I give access to a colleague, accountant or social secretariat?
Add the user through access management with the appropriate permissions. Contact support if you need help.
Do I need a separate card for each product?
No. Several benefits can be linked to the same Monizze card.