FAQ

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  • All categories
  • employer
  • employee
  • merchant
  • partner

I want to grant Monizze meal vouchers to my employees. How can I become a client?

You can become a Monizze client via this link.

Where can I pay with my Monizze meal, eco and gift vouchers?

There are 2 ways to spend your meal, eco and gift vouchers:   

  1. In a shop, with your Monizze card: there are more than 30,000 shops in Belgium accepting the Monizze card.  
  2. Online, via your MyMonizze account
  3. Via Dealzz, our online benefits platform

How do I log in to my client area?

You log in to your Monizze client area using your username (email address) and password that you received when you started at Monizze.  

  • If you have forgotten your password, you can set a new one using the “Forgot password” button.  
  • If you have forgotten your e-mail address, you can contact one of our experts via this contact form.

How can I log in to my Monizze account and the Monizze app?

Logging into your personal account via the Monizze website or the Monizze app is very easy:    

  1. Go to your Monizze account or open the Monizze app.   
  2. Enter the email address or mobile phone number you used to activate your Monizze card. Have you forgotten your username? Then follow these instructions.
  3. Enter your personal password. Have you forgotten your password? Then follow these instructions.   

I have submitted my application form to accept Monizze through my payment terminal. When can I accept Monizze?

After receiving your application, Monizze takes care of full follow-up. We will contact your terminal supplier to configure Monizze on your payment terminal. This is always done within 10 working days, remotely and without your intervention being required.