Gift vouchers — Where to spend — Your gift vouchers: the freedom to treat yourself

A wide choice of categories: fashion, electronics, decor, wellness, travel, books, restaurants... Pay with your Monizze card at merchants that accept Monizze gift vouchers across Belgium.

Surprised man at the office opening a present bought with gift vouchers
Smiling woman shopping in a cosmetics shop, smartphone in hand

Where to use them

Where can you use your gift vouchers?

The question "where to use gift vouchers" has a simple answer at Monizze: at the merchants in our network across Belgium that accept Monizze gift vouchers. You spend them in-store as well as online, across a wide range of categories: fashion, high-tech, decor, wellness, culture or travel. The only condition: the merchant must accept Monizze.

In-store, pay directly with your Monizze card at participating merchants. Online, select "Monizze" as your payment method on partner webshops. Check the network map to find a point of sale near you.

Woman with her shopping bags in the city

Physical network

Thousands of shops, everywhere in Belgium

Clothing, perfumeries, bookstores, sports shops, decor, electronics, jewellers, florists, restaurants, cinemas... Use your Monizze gift vouchers across a wide range of categories, at merchants that accept them.

FashionHigh-techJewelleryCinemaRestaurantsTravelDecor & home

What can you treat yourself to?

A wide choice to treat yourself

Fashion & accessories

Clothing, shoes, bags, jewellery, watches, glasses.

Gifts & decor

Florists, home items, perfumeries, toys, fine chocolates.

Sport & leisure

Sports shops, outdoor gear, bikes, gym subscriptions.

Culture & reading

Bookstores, cinema, concerts, cultural events, press subscriptions.

Wellness & beauty

Spas, hairdressers, beauty institutes, cosmetics, massages.

Travel & experiences

Hotels, weekends, escape rooms, restaurants, tastings, workshops.

Woman paying at a shop checkout

In-store and online

Paying online with your gift vouchers: how does it work?

Yes, you can pay online with your Monizze gift vouchers, on webshops that accept Monizze. Your gift vouchers sit on the same Monizze card you use in-store. So you spend the same balance on the high street and online.

Online, choose "Monizze" as your payment method at checkout. Log in with your Monizze credentials and confirm the payment after the security check. Payment not going through? Check that online payments are enabled in the Monizze app or in MyMonizze, under "Card".

In-store, you pay with your Monizze card or with your smartphone via Monizze Pay.

Acceptance depends on the merchant: not every brand accepts Monizze both in-store and on its webshop. Check the online network for webshops and the network map for physical shops.

Step by step

Use your Monizze gift vouchers in 4 steps

1

Receive and activate

You get a notification as soon as your employer loads your gift vouchers onto your Monizze card. New card? Activate it in the Monizze app or in MyMonizze.

2

Check your balance

View your balance and the expiry date of each top-up in the Monizze app or in MyMonizze. Each top-up stays valid for 1 year.

3

Choose your shop or webshop

Find a merchant near you on the network map, or a webshop in the Monizze online network.

4

Pay

In-store, tell the cashier you're paying with your gift vouchers, then use your card or Monizze Pay. Online, choose "Monizze" as your payment method.

Smiling colleagues on a terrace looking at a smartphone, with a shopping bag on the table

Practical tips

Use your gift vouchers wisely

How do you check your gift voucher balance?

Open the Monizze app or MyMonizze to see your balance per voucher type. You'll also find your transactions and the expiry date of your top-ups there. You get a notification 10 days before they expire.

Tips to get the most out of your gift vouchers

Plan a bigger purchase during the sales: your budget goes further. The Dealzz platform has exclusive discounts. Depending on the offer, you can pay there with your gift vouchers. And keep an eye on the expiry date: spread your purchases over the year and nothing goes to waste.

What to do if a shop doesn't accept your gift vouchers?

Payment declined? Check these points:

  • the merchant is on the network map for gift vouchers
  • you chose the right voucher type at the till
  • you still have enough balance
  • your vouchers haven't expired
  • online payments are enabled, if you pay online

Still not working? Read what to do if a payment is declined or contact Monizze customer service.

Woman browsing Dealzz offers on her smartphone

Dealzz — Exclusive discounts

Bonus: the Dealzz platform

Enjoy exclusive discounts from our Dealzz partners: travel, restaurants, experiences, e-commerce. Combinable with your Monizze gift vouchers to maximize your budget.

FAQ

Frequently asked questions

How long are my gift vouchers valid?

Your Monizze gift vouchers are valid for 12 months from the issue date. You get a notification 10 days before they expire.

How do I activate my gift voucher card?

Download the Monizze app or go to MyMonizze, log in with the credentials received by email and activate your card. You can then start spending right away.

Can I use my gift vouchers anywhere?

Not everywhere: only at merchants that accept Monizze gift vouchers. Unlike meal and eco vouchers, however, they are not limited to a list of products: fashion, decor, leisure, wellness… the choice is wide. Check the network map to find a merchant near you.

Can I pay online with my gift vouchers?

Yes, on webshops that accept Monizze in Belgium. Choose "Monizze" as your payment method, log in with your Monizze credentials and confirm the payment. If needed, first enable online payments in the Monizze app or in MyMonizze, under "Card". You'll find participating webshops in the Monizze online network.

How do I check my gift voucher balance?

In the Monizze app or in MyMonizze, you see your balance, your transactions and the expiry date of each top-up in real time.

Activate your card and treat yourself

Download the app, activate your card and start spending your gift vouchers at our partner stores across Belgium.

Go to MyMonizze