In order to satisfy your customers even more and enhance their buying experience, you have decided to become affiliated to Monizze. But what does it actually cost you? Which invoices do you have to pay and how are the refunds made?
Do I have to pay my invoices?
By accepting the Monizze payment card (for the benefits Meal, Eco, Gift or Consumption) in your business, you have no invoices to pay. Indeed, you don’t pay any activation fee nor any subscription fee. You only have to pay the transaction fees directly debited at the moment of the payment made by the user. The percentages held amount to:
- 1.5% of the transaction amount for the Meal Vouchers (with a minimum of €0.10 and a maximum of €0.80)
- 2.75% of the transaction amount for the Eco Vouchers and Gift Vouchers
- The service fee for the Consumption Vouchers depend on your activities
Monthly, you will receive an accounting summary with all the transaction fees.
With regard to your joining the Activ’ platform, you do not receive an invoice. At the end of the month, you are requested to send an invoice to our technical partner Hexeko (firstname.lastname@example.org) with all the bookings at the basic rates minus the commission we receive.
How are the refunds made?
The transaction fees are immediately held at the time of the payment. You are then refunded within 48 hours (working days). You will also find information concerning these refunds in your monthly accounting summary.
With regard to your joining the Activ’ platform, your invoice sent to our technical partner Hexeko will be paid within 15 days of receipt of payment from the customer.
You cannot find an answer to your question about the management of your invoices following your affiliation to Monizze? Contact us.