Who are you?
How can I request a new password?
Have you forgotten your password? Click on “Forgot password” when you want to log in to your Monizze account via the mobile application or the Monizze website. Choose one of the options below to set a new password:
- Via your e-mail address
- Via your mobile phone number
You will receive a link or a code via email or SMS to reset your new password.
What is the advantage of becoming a Monizze partner?
As a Monizze partner, you benefit from several unique advantages. For example, you get access to various digital tools. In addition, you will increase the added value for your clients and the partnership will relieve you of administration to the maximum extent.
Contact our partner team at partner@monizze.be to gain access.
What do I need to do to accept Monizze through my payment terminal(s)?
Where can I pay with my Monizze meal, eco and gift vouchers?
There are 2 ways to spend your meal, eco and gift vouchers:
- In a shop, with your Monizze card: there are more than 30,000 shops in Belgium accepting the Monizze card.
- Online, via your MyMonizze account
- Via Dealzz, our online benefits platform
How can I block my Monizze card in case of loss or theft?
Has your Monizze card been lost or stolen? There are several ways to block it immediately:
- Via the mobile app under “My Cards”
- Via MyMonizze on the homepage via “Block card”
- Through our customer service via the number +32 (0)78 05 33 77 (Monday to Saturday between 8:30am and 6pm). Don’t forget to have your national registration number ready when you contact us.
- By phone by calling Card Stop on +32 (0)78 170 170 (24/7).
Your employer can also block your card himself via his own customer area.