Who are you?
How can I request a new password for my client area?
If you have forgotten your password, set a new one via the “Forgotten password” button. You must confirm your e-mail address in the field provided. Instructions for resetting your password will then be sent by e-mail.
I have submitted my application form to accept Monizze through my payment terminal. When can I accept Monizze?
After receiving your application, Monizze takes care of full follow-up. We will contact your terminal supplier to configure Monizze on your payment terminal. This is always done within 10 working days, remotely and without your intervention being required.
How can I request a new password?
Have you forgotten your password? Click on “Forgot password” when you want to log in to your Monizze account via the mobile application or the Monizze website. Choose one of the options below to set a new password:
- Via your e-mail address
- Via your mobile phone number
You will receive a link or a code via email or SMS to reset your new password.
How do I add or remove additional terminals?
If you wish to add or remove a terminal, please send an email to shop@monizze.be with below details:
- Your VAT number and/or affiliation number
- The new terminal id (TID – it consists of 8 characters)
Note: Is the terminal located at a different address? Then go to “How do I add an additional point of sale?”.
As a Monizze partner, what benefits do my clients have?
Our common clients enjoy excellent service thanks to our digital solutions. This at a very competitive price.