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FAQ

How can we help you?

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  • All categories
  • employer
  • employee
  • merchant
  • partner
Popular questions

How can I pay my invoices by direct debit?

Activate easily the direct debit via itsme with Twikey!

  1. On the home page of your client area, click on “Direct Debit”
  2. Click on “Activate Direct Debit”
  3. Check your details and click on “Continuer l’activation sur Twikey”
  4. Follow the steps and confirm your direct debit via Itsme
  5. You will receive the signed direct debit mandate via e-mail

Activate the direct debit with Twikey!

What is the advantage of becoming a Monizze partner?

As a Monizze partner, you benefit from several unique advantages. For example, you get access to various digital tools. In addition, you will increase the added value for your clients and the partnership will relieve you of administration to the maximum extent.

Contact our partner team at partner@monizze.be to gain access. 

Where can I pay with my Monizze meal, eco and gift vouchers?

There are 2 ways to spend your meal, eco and gift vouchers:   

  1. In a shop, with your Monizze card: there are more than 30,000 shops in Belgium accepting the Monizze card.  
  2. Online, via your MyMonizze account
  3. Via Dealzz, our online benefits platform

What do I need to do to accept Monizze through my payment terminal(s)?

If the products and/or services in your offer qualify for payment by meal vouchers, eco vouchers, gift vouchers or the purchasing power premium, follow the procedure to accept Monizze offline or online. Completing the form only takes 5 minutes. 

I want to grant Monizze meal vouchers to my employees. How can I become a client?

You can become a Monizze client via this link.