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Popular questions

What do I need to do to accept Monizze through my payment terminal(s)?

If the products and/or services in your offer qualify for payment by meal vouchers, eco vouchers, gift vouchers or the purchasing power premium, follow the procedure to accept Monizze offline or online. Completing the form only takes 5 minutes. 

As a Monizze partner, what benefits do my clients have?

Our common clients enjoy excellent service thanks to our digital solutions. This at a very competitive price.

How can I block my Monizze card in case of loss or theft?

Has your Monizze card been lost or stolen? There are several ways to block it immediately:   

  • Via the mobile app under “My Cards”   
  • Via MyMonizze on the homepage via “Block card”   
  • Through our customer service via the number +32 (0)78 05 33 77 (Monday to Saturday between 8:30am and 6pm). Don’t forget to have your national registration number ready when you contact us.   
  • By phone by calling Card Stop on +32 (0)78 170 170 (24/7).   

Your employer can also block your card himself via his own customer area. 

I want to grant Monizze meal vouchers to my employees. How can I become a client?

You can become a Monizze client via this link.

Where can I pay with my Monizze meal, eco and gift vouchers?

There are 2 ways to spend your meal, eco and gift vouchers:   

  1. In a shop, with your Monizze card: there are more than 30,000 shops in Belgium accepting the Monizze card.  
  2. Online, via your MyMonizze account
  3. Via Dealzz, our online benefits platform