Who are you?
Where can I pay with my Monizze meal, eco and gift vouchers?
There are 2 ways to spend your meal, eco and gift vouchers:
- In a shop, with your Monizze card: there are more than 30,000 shops in Belgium accepting the Monizze card.
- Online, via your MyMonizze account
- Via Dealzz, our online benefits platform
We have not (yet) received our employee’s Monizze card.
You should count around 10 working days for the production and delivery of a new Monizze card. Through your client area, you can easily consult the card production and shipment dates of your employees’ Monizze cards. To do so, go to the “Employees” tab and click on “Card creations”.
Has the sending date passed a long time ago, but you have not received the card? Then please contact us. Keep in mind that postal processing may take several working days.
I have submitted my application form to accept Monizze through my payment terminal. When can I accept Monizze?
After receiving your application, Monizze takes care of full follow-up. We will contact your terminal supplier to configure Monizze on your payment terminal. This is always done within 10 working days, remotely and without your intervention being required.
How can I request a new password for my client area?
If you have forgotten your password, set a new one via the “Forgotten password” button. You must confirm your e-mail address in the field provided. Instructions for resetting your password will then be sent by e-mail.
How do I log in to my client area?
You log in to your Monizze client area using your username (email address) and password that you received when you started at Monizze.
- If you have forgotten your password, you can set a new one using the “Forgot password” button.
- If you have forgotten your e-mail address, you can contact one of our experts via this contact form.