FAQ

If you have forgotten your password, set a new one via the “Forgotten password” button. You must confirm your e-mail address in the field provided. Instructions for resetting your password will then be sent by e-mail. 

Monizze cards are always delivered within ten working days of receiving the card order.

Have you forgotten your password? Click on “Forgot password” when you want to log in to your Monizze account via the mobile application or the Monizze website. Choose one of the options below to set a new password:   

• Via your e-mail address   
• Via your mobile phone number   

You will receive a link or a code via email or SMS to reset your new password.

If the products and/or services in your offer qualify for payment by meal vouchers, eco vouchers, gift vouchers or the purchasing power premium, follow the procedure to accept Monizze offline or online. Completing the form only takes 5 minutes. 

You log in to your Monizze client area using your username (email address) and password that you received when you started at Monizze.  

• If you have forgotten your password, you can set a new one using the “Forgot password” button.  
• If you have forgotten your e-mail address, you can contact one of our experts via this contact form.