FAQ

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Accept Monizze

What do I need to do to accept Monizze through my payment terminal(s)?

If the products and/or services in your offer qualify for payment by meal, eco, gift or consumption vouchers, follow the procedure to accept Monizze offline or online. Completing the form only takes 5 minutes. 

I have submitted my application form to accept Monizze through my payment terminal. When can I accept Monizze?

After receiving your application, Monizze takes care of full follow-up. We will contact your terminal supplier to configure Monizze on your payment terminal. This is always done within 10 working days, remotely and without your intervention being required.

How do I add or remove additional terminals?

If you wish to add or remove a terminal, please send an email to shop@monizze.be with below details:  

Your VAT number and/or affiliation number 
The new terminal id (TID – it consists of 8 characters)

Note: Is the terminal located at a different address? Then go to “How do I add an additional point of sale?”.